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Customer Contact Agent

This is a discussion on Customer Contact Agent within the Jobs In Middlesborough forums, part of the North East Jobs category; Location MIDDLESBROUGH, CLEVELAND Hours MON-FRI 8TILL8 SHIFT WITH IN THAT TIME Wage 16,000 - 18,000 Work Pattern Days , ...


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Old 03-29-2008, 08:33 AM
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Join Date: Mar 2008
Posts: 25
Default Customer Contact Agent

Location
MIDDLESBROUGH, CLEVELAND

Hours
MON-FRI 8TILL8 SHIFT WITH IN THAT TIME

Wage
16,000 - 18,000

Work Pattern
Days , Evenings

Employer
Manpower UK Ltd

Closing Date
01/05/2008


Pension
No details held

Duration
PERMANENT ONLY

Description

To take telephone referrals, create computer records and log changes, schedule appointments, administer and process all customer paperwork, and complete computer records, ensuring that they are accurate and contract compliant. · Booking Customer appointments · Resolving enquiries from Customers · Establishing initial Customer Adept record and paper file · Providing in-work support to Customers via regular telephone contact. · Receiving and filing client paperwork · Reviewing Adept records and paper files. · Preventing errors and non contract compliance issues occurring · Ensuring data is captured and entered accurately. Someone with excellent communication skills, Gaining satisfaction from completing tasks accurately. Someone who is IT literate, flexible and able to work quickly to successfully perform a full range of administrative function

How to apply

You can apply for this job by sending a CV/written application to Matthew Ord at Manpower UK Ltd, 95-97 Albert Road, Middlesbrough, Teesside, Cleveland, TS1 2PA, or to
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